Human hedonism, a springboard to excellent customer service 

Inquirer.net - Oct 9, 2026

MANILA, Philippines — All pedagogical research states that in business the aim of excellent, if not satisfying customer service, is to create a high value customer lifetime value.  This customer lifetime value is measured against certain metrics that include the aggregated number and value of purchases over a period of time the customer continues to use

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Buyers, know your rights: Gov’t strengthens guardrails

Oct 9, 2026

Buyers, know your rights: Gov’t strengthens guardrails

MANILA, Philippines — In a dizzying marketplace where the line between legitimate and bogus, scam and sale, artificial intelligence-generated and the real deal is increasingly blurred, consumers could use a few guardrails. That is particularly true in the Philippines, a market of more than 112 million people where household consumption has historically accounted for roughly 70

Solon hits Maynilad for poor service while they continue to earn

Oct 9, 2026

Solon hits Maynilad for poor service while they continue to earn

MANILA, Philippines — A lawmaker has called out water concessionaire Maynilad Water Services Inc. for the company’s allegedly poor service, noting that they mention a lot of reasons while still earning billions annually. In a statement on Thursday, Las Piñas Rep. Mark Anthony Santos said that consumers cannot be satisfied by Maynilad’s habit of pointing

Homegrown brands stand tall in Asia’s retail race

Oct 9, 2026

Homegrown brands stand tall in Asia’s retail race

MANILA, Philippines — Even in Asia’s fiercely competitive retail landscape, where homegrown names jostle with global behemoths for consumers’ wallets, some familiar Philippine brands are proving they still have plenty of pull. In the inaugural Brand Conviction Index published by Inside Retail Asia, homegrown brands ShopSM, Penshoppe and Bench ranked among the top 100 retailers in

A.I. Fueled More Resilient Global Growth, W.T.O. Says

Oct 9, 2026

A.I. Fueled More Resilient Global Growth, W.T.O. Says

The World Trade Organization said that the drag on global trade from the war in the Middle East was more than offset by spending on goods related to artificial intelligence.

Zelenskyy accuses US of inaction as Russian strikes kill over 70 in 2 days

Oct 9, 2026

Zelenskyy accuses US of inaction as Russian strikes kill over 70 in 2 days

The ongoing Russian air assaults intensify, with significant civilian casualties reported, prompting Zelenskyy to call for increased sanctions on Russia and support from European partners

Jim Chalmers announces credit card payment ban will be delayed as Albanese government is forced to step in after ATO sparked outrage

Oct 9, 2026

Jim Chalmers announces credit card payment ban will be delayed as Albanese government is forced to step in after ATO sparked outrage

Treasurer Jim Chalmers has confirmed a planned ban on credit card payments to the Australian Taxation Office will be delayed following backlash from small businesses.

Rare Chinese calligraphy scroll resurfaces after 81 years, sells for US$22.6 million

Oct 9, 2026

Rare Chinese calligraphy scroll resurfaces after 81 years, sells for US$22.6 million

A rare work of Chinese calligraphy long presumed destroyed in the chaos of 1945 only to resurface 81 years later, fetched HK$177.45 million (US$22.6 million) in Hong Kong on Wednesday. The work called Jishi Tie, or Accumulated Time Letter, by early Tang dynasty (618-907) calligrapher Yu Shinan, went under the hammer at China Guardian Hong Kong’s autumn auction at the Hong Kong Convention and Exhibition Centre. It fetched HK$155 million at the hammer, with the final price including the buyer’s...

Zack Polanski concedes defeat in Holborn by-election, raising fresh questions about his future as Green leader - as ex-party MP fails to back him

Oct 9, 2026

Zack Polanski concedes defeat in Holborn by-election, raising fresh questions about his future as Green leader - as ex-party MP fails to back him

Mr Polanski conceded defeat to Labour's Sagal Abdi-Wali in the seat vacated by Sir Keir Starmer just after 2.30am to cap a torrid week for the Green leader.

Chilly morning? Incredible photo snaps stag's warm breath as temperatures dip in London

Oct 9, 2026

Chilly morning? Incredible photo snaps stag's warm breath as temperatures dip in London

As Londoners woke up this morning, they were greeted with the first sign of the autumnal weather to come but, for the deer in Bushy Park, it was a particularly chilly start.

[OPINION] The problem with DOE’s Mid-Merit Natural Gas Capacity Auction Program

Oct 9, 2026

[OPINION] The problem with DOE’s Mid-Merit Natural Gas Capacity Auction Program

Natural gas can provide useful mid-merit and balancing services. That capability does not justify a uniform gas procurement across grids with different supply conditions and cost structures.

Benefits fraudster pocketed more than £50,000 after claiming he couldn't walk or drive... then he was caught posing in cruise ship holiday photos

Oct 9, 2026

Benefits fraudster pocketed more than £50,000 after claiming he couldn't walk or drive... then he was caught posing in cruise ship holiday photos

Nathan Wood, 58, over-exaggerated his rheumatoid arthritis over a period of nine years, Bradford Crown Court was told on Thursday.

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