AI transforming, not cutting PH outsourcing jobs – study

Inquirer.net - Sep 17, 2026

The artificial intelligence (AI) boom has not yet caused a decline in the Philippines’ service-export revenues or employment, ING Bank N.V. said, arguing that AI is so far changing what gets outsourced rather than reducing demand for outsourced work. In a report, Deepali Bhargava, head of Asia-Pacific research at ING, said there was evidence that

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